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Simuloons are a great
alternative to balloons.
• Eco Friendly
• Easy to Use
• Weather Resistant
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| Frequently Asked Questions |
FAQ
When will I receive my order?
Your order will arrive within ten business days.
(Usually sooner).
Can I buy Simuloons in a retail store?
No, currently Simuloons can only be purchased online at Simuloon.com or by calling 973-670-9219 from Monday - Saturday 9am – 6pm
How will my order ship?
Your ordered will be shipped via UPS®.
Does Simuloons ship internationally?
Unfortunately no, not at this time.
Is there a money-back guarantee?
Yes. If within the first 30 days after your purchase you are not satisfied with your Simuloons return them in the original box to Simuloon LLC 6 Ridge Place Andover, NJ 07821 and you will be given a complete refund.
My order was shipped to me damaged, what should I do?
This has never happened but if it did just return the damaged product and we will send you a replacement.
How do I contact Simuloon via mail?
You can mail us at Simuloon LLC 6 Ridge Place Andover, NJ 07821.
What about email?
You can send email to CustomerService@Simuloon.com
Can I talk with someone if I have a problem?
Absolutely, (as long as it’s not a relationship problem), just call 973 670-9219 and we will be happy to assist you.
Payments and Shipping
Visa or Mastercard and PayPal accepted.
(Note: You do not need a PayPal account to charge it to your credit card.)
Special Orders
Special orders of Simuloons, please call Simuloon at 973-670-9219.
Important!
Simuloon delivers only to business addresses,
not private homes
Be sure to include your COMPANY NAME in your shipping information.
Contact Information
Click here
Order Simuloon NOW click here.
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Order Online Now
or via phone
(973) 670-9219 |
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